William Raveis Case Study

How William Raveis drives 140+ extra leads each month with SmartChat.

Human-led chat for 5x higher on-site conversions.

Additional high-quality leads per month.

Improved website experience.

"SmartChat has been a game-changer for us. It’s truly a superior product.With SmartChat, we’re capturing high-intent buyers and sellers more effectively, and it’s driving real revenue for our company. The SmartChat agents consistently send over context-rich transcripts that allow our team to seamlessly engage potential customers.”

Kim Givens

Director of Relocation and Leads Services

Striving for excellence: A quest for better customer connections.

As a luxury real estate agent, William Raveis understands that the customers they target will not hesitate to move on to the next website if their expectations for a superior customer experience aren’t met.

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In order to cater to these customers and generate high-quality leads, it became essential to enhance the online customer experience through meaningful interactions. However, achieving this internally proved logistically challenging, prompting them to explore outsourced solutions to meet their goals.

2 million+ leads generated

94% of our trials turn into long-term customers

Elevating the home buying experience with SmartChat.

William Raveis is a leading real estate brokerage, known for blending cutting-edge technology with exceptional service including real estate, mortgage, and insurance.

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By integrating SmartChat into their digital experience, they are able to drive revenue while ensuring a seamless, user-friendly journey for both buyers and sellers on their site.