Trained agents, supported by AI Assist, answer every click-to-chat enquiry within two minutes and pass qualified leads to sales. Outcomes flow back to Meta and Google, so your adverts learn what converts.
Live agent cover
Maximum response time
Lower cost per lead
Connects to the platforms your campaigns already use
Built for Meta and Google click-to-chat adverts, with every conversation handled on WhatsApp, Instagram Direct, or Messenger
How it works: From ad click to qualified lead in five steps
Ad click
The customer taps the advert. WhatsApp opens with a message ready to send.
First reply
A live agent, supported by AI Assist, replies within two minutes, on cover 24/7.
Brand flow
The agent answers on offer, pricing and availability, in a tone agreed with you.
Data capture
Agreed fields, like budget and timeline, are captured the same way on every chat.
Handover
Only leads that meet your criteria are sent straight to your CRM or inbox.
Every conversation follows a flow built around your brand.
SmartChat capabilities powering every click-to-chat enquiry
AdConnect is a SmartChat feature, fully managed by CommVersion.
Live human agents
Trained people answer every enquiry. No scripted bot.
AI surfaces brand detail and suggested replies for agents.
Brand flow
Tone, offer and pricing answers agreed with you upfront.
Qualification criteria
Your team sets what counts as a qualified lead.
Outcome reporting
Qualified leads reported back to Meta and Google.
Proven before commitment
A trial on your own traffic, before long-term spend.
What people ask about AdConnect
How is this different from a chatbot?
AdConnect agents are live people, not scripted bots. They are supported by AI, which surfaces brand detail and suggested replies, but every conversation is handled by a trained human agent who can answer unscripted questions and make a judgement call on whether a lead qualifies.
How quickly can AdConnect be set up?
You agree the criteria with us before launch, for example budget, location, timeline or product fit. Only customers who meet them are handed over as qualified leads, so the definition is set by your team, not ours.
Is sharing outcomes with Meta and Google compliant?
Yes. Outcomes are sent through Meta's Conversions API and the Google Ads API, the standard, privacy-safe routes both platforms provide for reporting conversion data back from outside their own tools.
What happens outside the two-minute reply window?
Two minutes is the maximum, not the average. Live agents are on cover 24/7 specifically so advert enquiries do not wait for office hours, including evenings and weekends when a lot of ad spend keeps running.
Every click costs.
Make every one count.
SmartChat turns your existing traffic into conversion uplift you can prove, and we'll prove the uplift before you pay a penny.
More qualified leads
Conversion rate vs bots
Trial success rate
See what AdConnect could save on your cost per qualified lead
rial length, budget and success thresholds are agreed with you, so you see the result on your own traffic before committing.
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