"Few initiatives genuinely touch the sides when it comes to lead generation but having 24/7 human-led live-chat on the Galliard website has delivered a 20% increase in buyer enquiries. I couldn't recommend this team highly enough."
"CommVersions' approach is unique in the chat space. Since transitioning from our former service provider, we have witnessed a significant increase in web leads, with a chat conversion rate averaging more than 50%. All without any negative impact on our other channels.
Their service has proven to be efficient and effective for our business. CommVersion communicates with our website audience with the same individual attention that Jack Henry offers offline. It is an absolute pleasure working with them."
"CommVersion live chat is a very experienced company with integrity and their service is always delivered 100%"
"As the Director of Admissions, I have been really pleased with the leads that come through CommVersion's SmartChat Solution as they're highly qualified which saves our team time. I’ve tried other lead-qualifying services before and was unimpressed with them.
The CommVersion agents are professional, courteous and strike the right tone. This is extremely important to me as they set the first impression of the College. Early indicators suggest that our enrolment pipeline will grow because of the service they are providing."
"We started with the two-week trial offered to see if the hosted chat would generate more leads than our DIY chat management. In those two weeks, we more than doubled our number of leads and have continued to use the solution ever since.
SmartChat has generated more leads than any other source I have tried in years."
"Since switching to CommVersion's smart chat solution we immediately saw a 20% + increase in the volume of leads that we're being generated through our existing website, without the need for us to increase our marketing spend.
I'd highly recommend taking CommVersion up on their offer of a 14-day trial."
"A refreshing performance-led approach to live chat resulting in a demonstrable cost-per-acquisition improvement and better marketing ROI, even on a cost-per-chat basis. We constructed an A/B test to statistically prove the uplift of the chat service and saw a 8% improvement in marketing CPA.
After working with a number of chat providers over the past decade, CommVersion really are a cut above the rest."
"Through SmartChat’s behavioural triggers we are able to enhance the online experience for our customers while increasing seller and landlord lead generation by 38%."
"Working with CommVersion has been a rewarding experience. They operate with the highest level of professionalism and are constantly looking for feedback to improve their services and deliverability. I would absolutely recommend them as a Lead Generation Partner.
We are approached often with companies promising how good their service is. Usually, they don’t deliver what they promise. CommVersion is an exception to that. They delivered and keep delivering."
"The setup process with CommVersion was quick and simple. We steadily see quality leads stream in daily with more actionable context than web forms. We've been able to improve online user experience and generate more leads at the same time."
"CommVersion has proven to be a very successful asset, as we recognised there was an opportunity to capitalise on leads from website traffic that occurred outside of our usual business hours. We have seen tangible results, not just in terms of qualified leads but also in terms of ROI."
"Since we started using CommVersion's SmartChat solution, our sales have skyrocketed. We went live with it right in the middle of a mortgage rate hike and our sales cycle was starting to lengthen. But it was through the 4-week period that we managed to sail through uncertainty and recorded a 632% increase in qualified leads, selling 10 additional homes. And to top it off, Commversion’s service was so fantastic that even the sales team loves our leads.
SmartChat is not too good to be true, trust me, the results really do speak for themselves."
"Since engaging with CommVersion, it has really proven to be a game-changer to how we connect with our web visitors. We can now speak to our global audience at any time of the day, meaning that our brokers can speak with a qualified contact at any given time.
Without this service, we probably wouldn't have seen the increased activity in viewing, valuations and offers."
"CommVersion's SmartChat Solution has really moved the needle for us - we saw an instant increase in the volume of leads generated for our communities by 30%+. My Sales Team loves the leads and the narrative that is included with each one. When they do their lead follow-up, they are able to quickly connect to the prospects' needs and wants.
The setup process was quick and easy. CommVersion's pay-per-lead model means we only pay for the qualified leads they deliver."
"We've seen a significant increase in the conversion rate of website visitors to leads since we've incorporated their 24/7 Live Chat service. They're reliable, efficient and quick to respond."
"Within the 14-day free trial, we witnessed a staggering 45% increase in conversions, achieving the remarkable feat of closing 2 deals out of 9 appointments. You can't ask for much more.CommVersion's leads consistently hit the bullseye, exceeding our expectations during the free trial.
I confidently recommend SmartChat to any business aiming to deliver measurable results through live chat. This solution truly lives up to its name – it's intelligent, intuitive, and undeniably smart.”
"Our staff are much happier with CommVersion engaging our live leads."
"CommVersion has proven to be a real extension to our business.
We can now assist web visitors 24/7 and make it even easier for them to get in touch with a Douglas & Gordon agent. With increased leads from our website, CommVersion provide a very high service and are a pleasure to work with."
"What has most impressed me about CommVersion’s live chat service is the quality of the leads it generates. The chat agents ask a series of qualifying questions which not only mean that our team have great context when we pick up the phone to call prospects, but also that many customer support questions are managed for us so we can focus where we are most needed.
The return on investment has been through the roof and the best part is that we are only charged for the qualified leads we receive."