CommVersion is seeking a dedicated and detail-oriented Quality Assurance (QA) Specialist to join our team. As a QA Specialist, you will play a crucial role in ensuring the high quality and accuracy of our communication and conversion services. Your primary responsibility will be to thoroughly test and evaluate our products and services to identify any issues, bugs, or inconsistencies. You will collaborate closely with the development, customer support, and external vendor teams to maintain and improve the overall quality of our offerings.
What the Job Involves
- Product Testing: Conduct comprehensive testing of CommVersion's communication and conversion services, including web applications, mobile applications, chatbots, and other digital platforms, to ensure their functionality, usability, and reliability.
- Bug Identification and Reporting: Proactively identify and document defects, inconsistencies, and issues during testing. Accurately report them to the development team, providing precise and detailed information for troubleshooting and resolution.
- Test Case Development: Create and maintain detailed test cases, test plans, and test scripts to ensure thorough test coverage of all features and functionalities.
- Regression Testing: Perform regular regression testing to verify that previously identified issues have been resolved and that new features and updates have not introduced new problems.
- Compatibility Testing: Conduct compatibility testing across various devices, browsers, operating systems, and networks to ensure optimal performance and user experience.
- User Acceptance Testing (UAT): Collaborate with customers and stakeholders to facilitate UAT and gather feedback to ensure that the final products meet user requirements and expectations.
- Continuous Improvement: Proactively identify opportunities to enhance QA processes, tools, and methodologies to streamline testing efforts and improve product quality.
- Collaboration: Work closely with cross-functional teams, including developers, product managers, and customer support, to understand project requirements and communicate QA findings effectively.
- Documentation: Maintain detailed records of testing activities, test results, and defect reports. Generate reports and status updates for project stakeholders as needed.
What makes you an ideal candidate
- Basic understanding of computer applications and technology.
- Strong attention to detail and a keen eye for identifying discrepancies.
- Excellent communication skills, both written and verbal.
- A willingness to learn and adapt to new processes and technologies.
- Ability to follow instructions and work collaboratively in a team environment.
- A positive attitude and a proactive approach to problem-solving.
- Basic knowledge of web applications and mobile devices is a plus but not mandatory.
Note: We believe in providing comprehensive training and support to our team members. While prior experience in quality assurance or related fields is advantageous, we are open to candidates who demonstrate a willingness to learn and a strong commitment to excellence. Our focus is on finding individuals who are motivated and capable of growing with our team.
What we expect from our team
We want to hire people who align with our values, building a positive and welcoming culture for all. Before applying, please read through our expectations of everyone that joins our team. You'll enjoy working here if you're...
- You think targets are there to be broken - we love the chase and we’re constantly pushing to rise to the top, thriving on the challenges that it brings.
- You’re time efficient - we’re hard workers and proud, but enjoy our home lives, too. Working hard means using your time effectively.
- You bring your best self to work performance is more than just numbers; it’s how you turn up, your desire to do right by our customers, and your drive for growth.
- You’re strategic - our bold company goals require sublime team planning today.
- You look at the bigger picture - love the people that aren’t just looking at what has to be done, but more why they are doing it.
- You’re interested in fast-paced growth start up culture.
- You want your career to accelerate - we love finding extraordinary people and helping them in an intensive but highly rewarding role.
- You ‘re an honest3 team player. We move fast and being accountable as we quickly expand is imperative.
- You get stuck in regardless. No matter the job title, it is important that you understand the wider business, too.